Bridal Hair and Makeup Contract Template (Malta)
Updated on 22 August 2026
Bridal beauty is the hardest kind of consumer services contract to run: an immovable date, a party whose size keeps changing, a venue the stylist may never have seen, a schedule set by a photographer, and a client who will never book again. Almost every dispute comes from four places — how many people were included, what time the team was meant to start and finish, what happens when the wedding moves or is cancelled, and whether the stylist can post the photos.
Malta's consumer framework changes two of those answers directly. Under the Consumer Rights Regulations, bookings made at a distance or off-premises carry a 14-day right of withdrawal, and there is a specific rule on advance payments: where a trader requires a deposit for an off-premises contract, it must not exceed 10% of the price and must not be requested before the cooling-off period has expired. That is a hard number, and it is the opposite of the flat non-refundable deposit the source template assumes. Confirm with the MCCAA how the rule applies to your booking type before setting your terms.
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Bridal Hair and Makeup Contract
This agreement is made on between (VAT ) (the “Stylist”), represented by , and (the “Client”) for bridal beauty services on . The booking was made .
1. Event Details
- Wedding date:
- Ceremony time:
- Getting-ready address:
- Client contact:
- Stylist contact:
2. Services Booked
- Services:
- For the bride:
- Bridal party:
- people
- Others booked:
- people
- Time allowed per person:
- minutes
The booking covers the people listed above. The Stylist's qualifications and insurance are: . The Stylist will carry out the services with reasonable care and skill using products fit for professional use.
3. Schedule
The Stylist will arrive at and everyone booked will be ready by . The Client will ensure each person is available at their allotted time with clean dry hair and a clean bare face unless agreed otherwise.
If people are not available at their allotted times, the Stylist will complete as much of the booking as the remaining time allows and the full price remains payable. Time beyond the booked window, where the Stylist can stay, is charged at per additional thirty minutes. Anyone added on the day is charged at and can only be accommodated if time and products allow.
4. Trial Session
A trial is booked for at a fee of . The look agreed at the trial is the look booked for the wedding day. Where the trial takes place inside the withdrawal period it is supplied at the Client's express request, and the Stylist may charge a proportionate amount for it if the Client then withdraws.
5. Price, Deposit and VAT
- Total price:
- Deposit:
- Deposit basis:
- Balance due by:
- VAT:
Any deposit is applied against the total price and represents compensation for holding the date and turning away other work for it. Where this is an off-premises contract the deposit is set within the statutory limit and is not requested before the cooling-off period has expired.
6. Travel, Access and Venue
Services are provided at the getting-ready address. Travel is charged as follows: Travel fee: . Access, parking and power at the venue: The Client will ensure access at the arrival time and will meet any venue access or supplier requirements.
7. Health, Allergies and Products
The Client has disclosed the following allergies, sensitivities, skin or scalp conditions, recent treatments and other relevant matters, for themselves and, so far as they are aware, for the people booked:
Allergy alert or patch test: . Where a test is called for by the product instructions it should be carried out far enough in advance to reveal a delayed reaction. The Client will tell the Stylist immediately of any change before the wedding date. The Stylist may decline or modify any service it considers unsafe. Nothing in this agreement is medical advice.
8. Right of Withdrawal
Where this booking was made at a distance or off-premises, the Client has the right to withdraw within 14 days of entering into it, without giving a reason, by informing the Stylist in writing at the contact details above. If the Client asks the Stylist to begin providing services within that period and then withdraws, the Stylist may charge a proportionate amount for what was actually supplied. Nothing in the cancellation bands below limits this right.
9. Cancellation After the Withdrawal Period
If the Client cancels later, the following charges apply as a proportion of the total price: more than 90 days before the date, %; between 30 and 90 days, %; between 14 and 30 days, %; within 14 days, %. Any deposit counts towards the charge.
These figures are the parties' genuine estimate of what the Stylist loses by holding the date and being unable to refill it at short notice. The Stylist will make reasonable efforts to refill the date and will reduce the charge by the value of any booking obtained for it, so the Client is not charged for a loss the Stylist did not suffer.
10. Postponement
A postponement is not a cancellation. Any deposit transfers once to a new date within months of the original date if the Stylist is available, with the price adjusted only for a change in the services booked. If the Stylist is not available, the cancellation charges apply by reference to the original date.
11. If the Stylist Cannot Attend
If the named stylist cannot attend because of illness, accident, transport failure or another cause outside their control, the Stylist may send an equally qualified professional at no extra cost and will tell the Client as soon as possible.
If no substitute can be provided, the Stylist will refund everything paid for the services that cannot be provided, including any deposit.
The Stylist will not photograph or publish images of the Client or the wedding party for marketing purposes.
12. Responsibility and Data Protection
- The Stylist is responsible for performing the services with reasonable care and skill and for loss caused by its own negligence.
- The Client is responsible for the accuracy of the health and allergy disclosures, for the readiness of the people booked, and for the suitability and safety of the venue.
- The Client is responsible for loss or damage to the Stylist's kit, products or equipment caused by the Client or the wedding party.
- Neither party is responsible for a failure caused by something genuinely outside its control, including ferry cancellation or extreme weather.
- Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, or affects the Client's rights under consumer legislation.
- Each party will handle personal data in accordance with the General Data Protection Regulation and Maltese data protection legislation.
13. General and Jurisdiction
This agreement is the whole agreement about this booking and may only be changed in writing. It is governed by the laws of Malta and the parties submit to the jurisdiction of the courts of Malta. If any term is found to be unfair or unenforceable, the rest continues to apply.
The Client
Date signed:
For the Stylist
Date signed:
The 14-day withdrawal right, and the deposit rule
If the client books by phone, email, social media or in person somewhere other than your premises — at their home, at a wedding fair, at the venue — the Consumer Rights Regulations give a 14-day right of withdrawal and require prescribed pre-contract information. Fail to give the cancellation information and the window can extend well beyond 14 days.
The advance-payment rule is the part most bridal contracts get wrong. For off-premises contracts the deposit is capped at 10% of the price and cannot be requested before the cooling-off period has expired. So a booking taken at a wedding fair cannot lawfully be secured with a large immediate non-refundable payment. This template records how the booking was made, includes the withdrawal information, and asks you to set the deposit accordingly — and to check the current position with the MCCAA, because the rules are enforced by them and apply differently depending on the contract type.
Cancellation bands after the withdrawal period
Once any withdrawal period has passed, a cancellation charge is a contract term and is judged for fairness under Malta's consumer legislation. A charge that ignores how far out the cancellation is, and whether the date can be refilled, creates the imbalance the unfair-terms rules exist to catch.
So this template uses bands that rise as the date approaches, describes the retainer as compensation for holding a date the stylist turned other work away for, and records an express duty to try to refill the date and reduce the charge. Postponement is dealt with separately, because in a market where many weddings involve family travelling from abroad, moving the date is far more common than cancelling outright.
Patch tests, insurance and summer logistics
Allergy testing practice comes from product labelling and manufacturer instructions rather than a statutory duty on the stylist. Oxidative colour and lash adhesives are the usual candidates, and a delayed reaction is why the test has to be well in advance. This template takes a written allergy and conditions disclosure, records whether a test was offered, taken or declined, and confirms the stylist may decline or modify a service that would be unsafe.
Two Maltese practicalities earn their own clauses. Summer weddings here mean heat and humidity, which affects what a stylist can promise about longevity and what the client should expect — better addressed honestly in the contract than argued about afterwards. And access matters: many venues are in historic buildings or on Gozo, so the contract asks about access time, parking, power and, where relevant, the ferry crossing.
Photographs: consent under GDPR, and opt-in
Photographs of identifiable people are personal data and GDPR applies directly. Consent has to be freely given, which is exactly why bundling a marketing permission into the service terms is the wrong shape: a client who cannot decline without losing the service has not freely consented.
So the photography clause here is optional and off by default, and the document says plainly that the client may decline it and receive the same service. When it is on, the client chooses the scope, can require that no name or venue is tagged, and can withdraw consent for future use — with the business stopping new uses and removing images from channels it controls.
Clause-by-clause guide
- Parties, event and venue
- Client, business, wedding date, getting-ready address and the ceremony time the schedule is built around.
- How the booking was made
- Records whether this is a distance, off-premises or on-premises contract, which decides the withdrawal right and the deposit rule.
- Services and headcount
- Hair, makeup or both, with the number of people in each category.
- Schedule and time allowed
- Arrival, ready-by, minutes per person and the rate for time beyond the booked window.
- Trial session
- Optional. When it happens, what it costs and how it interacts with the withdrawal right.
- Price, deposit and balance
- Total price, a deposit set with the off-premises cap in mind, the balance due date and VAT.
- Travel, access and Gozo
- Optional. Travel basis, parking, historic-building access and any ferry crossing.
- Heat and longevity
- An honest statement about what heat and humidity mean for the result, rather than a promise nobody can keep.
- Allergies and patch test
- Client disclosure, the test position, and the right to decline an unsafe service.
- Right of withdrawal
- The 14-day right where it applies, how to exercise it, and the charge for services already supplied at the client's request.
- Cancellation bands
- A sliding scale with an express duty to try to refill the date and reduce the charge.
- Postponement
- Transfers the deposit once to a new date within a stated window if the business is available.
- Substitution
- Allows an equally qualified stylist if the named one cannot attend.
- Photography consent
- Optional, off by default, scope-limited and withdrawable, on a GDPR-consistent basis.
Malta compliance checklist
Give the withdrawal information for distance and off-premises bookings
The Consumer Rights Regulations give a 14-day right of withdrawal for distance and off-premises contracts and require prescribed pre-contract information. Failing to give the cancellation information can extend the window substantially.
Consumer Rights Regulations (S.L. 378.17)Respect the deposit cap for off-premises contracts
Where a deposit is required for an off-premises contract it must not exceed 10% of the price and must not be requested before the cooling-off period has expired. Check with the MCCAA how the rule applies to your booking type before setting terms.
MCCAA — Office for Consumer AffairsKeep cancellation charges fair
After any withdrawal period, a cancellation charge is judged for fairness under the consumer legislation. Bands that reflect proximity to the date, plus a duty to try to refill it, are far safer than a flat charge.
Treat client images as personal data
GDPR applies directly. Consent must be freely given, so keep the marketing permission separate from the service terms, define the channels, and honour a withdrawal for future use.
Follow product warnings on allergy testing
Allergy alert testing for oxidative colour and adhesives comes from product labelling and professional practice rather than a statutory duty on the stylist. Record what was offered and what the client decided.
State the VAT position
Say whether prices include VAT and provide a proper receipt, particularly where a corporate client or venue is paying.
Check insurance covers venues, Gozo and outdoor settings
Cover often distinguishes premises from third-party venues and may differ for travel to Gozo or work in historic buildings. Confirm with your insurer before agreeing a location.
How to complete this contract
- Record how the booking was made. Choose distance, off-premises or on-premises, because that decides the withdrawal right and the deposit cap.
- Set the deposit correctly. For an off-premises booking, keep the deposit within the 10% cap and do not take it before the cooling-off period ends.
- Set the event details and scope. Add the wedding date, getting-ready address and ceremony time, then the services and headcount.
- Build the schedule. Enter arrival time, ready-by time, minutes per person and the overrun and extra-person rates.
- Deal with travel and access. Set the travel basis, any Gozo crossing, and the access, power and parking requirements.
- Handle safety and photos. Complete the allergy disclosure and patch-test position, and only turn the photography clause on if the client has agreed.
- Sign and give the client a copy. Download the DOCX or print to PDF, sign, and give the client a copy with the withdrawal information and their receipt.
Frequently asked questions
Can I take a large non-refundable deposit in Malta?
Not for an off-premises booking. The rules provide that where a deposit is required for an off-premises contract it must not exceed 10% of the price and must not be requested before the cooling-off period has expired. That is a hard limit and it is the opposite of what most bridal templates assume, so check with the MCCAA how it applies to your booking type and set your terms around it rather than around a template written for another country.
Does the client get 14 days to cancel?
For a distance or off-premises booking, yes — a 14-day right of withdrawal applies and you must give prescribed pre-contract information including how to exercise it. If you do not give the cancellation information, the window can extend well beyond 14 days, which is a much worse outcome than the 14 days itself.
What if the client cancels after the trial?
If the trial was supplied inside the withdrawal period at the client's express request, you can charge a proportionate amount for what you actually supplied. That is why the trial clause and the withdrawal clause in this template are written together — a trial fee described simply as non-refundable, with no reference to the statutory position, is where businesses get caught.
How should cancellation charges work after the withdrawal period?
As bands that rise as the date approaches, with an express duty to try to refill the date and reduce the charge by whatever you recover. Once the withdrawal period has passed, the charge is a contract term judged for fairness, and a flat figure that ignores proximity and mitigation is the kind of imbalance the unfair-terms rules target.
Am I required to do a patch test?
There is no statutory duty on a stylist, but oxidative colour and lash adhesives carry allergy warnings and manufacturer instructions calling for an allergy alert test well in advance, because a reaction can be delayed. Insurers often require it. This contract records the disclosure, whether a test was offered and taken, and your right to decline an unsafe service.
Can I post photos of the bride?
Only with genuine consent, which is why this template keeps the photography clause optional and off by default and says the client may decline and still receive the same service. Photographs of identifiable people are personal data under GDPR, consent must be freely given, and the client can withdraw it for future use. Bundling the permission into the service terms is the wrong shape.
What about summer heat and a wedding on Gozo?
Both are dealt with expressly. The contract includes an honest statement about what heat and humidity mean for longevity rather than a promise nobody can keep, and the travel clause covers the ferry crossing, access to historic venues, parking and power. Those are the two logistical realities that cause most schedule failures here.
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Disclaimer
This template and guide are general information about Maltese consumer-services practice, not legal, insurance or medical advice, and nobody has reviewed your business. Consumer rules including deposit limits are enforced by the MCCAA and their application depends on the contract type; confirm the current position before setting your terms, and never rely on this in place of manufacturer instructions or your own judgement about safety.
