Last updated: 27 July 2025
Invoice 24 Limited works with Stripe, a PCI Service Provider Level 1, to give you the ability to accept debit and credit card payments on the invoices you send to customers. Through your Stripe account, you’ll be able to view details such as incoming payments, their payment ID numbers, and when funds will be transferred to your bank account.
Before you can begin accepting card payments, you’ll need to connect your bank account to Stripe. This step is required for identity verification, fraud prevention, and regulatory compliance. If you already have a PayPal business account linked to a bank account, you may use those bank details when setting up Stripe.
Once your Stripe account is active and you start receiving online payments, Stripe will transfer the money directly to your bank. Deposit times depend on your country. For your very first payment, transfers will take a minimum of 7 business days. This waiting period is required to meet anti–money laundering regulations and to reduce fraud risk.
When a customer pays an Invoice 24 Limited invoice using Stripe, a processing fee is automatically deducted from the payment amount. The exact transaction fee will vary depending on:
Because all Invoice 24 Limited card transactions are handled through Stripe, Stripe is responsible for collecting these processing fees. You can review the charges applied in your Stripe Dashboard or by visiting Stripe’s Help Center.
For a complete list of Stripe’s fees by region, please refer to the fee table provided for your country.
Below are the applicable transaction fees for different regions and card types:
| Country | Domestic/EEA Cards | International/UK Cards |
|---|---|---|
| Australia | 2.7% + A$0.30 | 4.5% + A$0.30 |
| Austria | 2.5% + €0.25 (EEA) | 3.5% + €0.25 (UK) |
| Belgium | 2.5% + €0.25 (EEA) | 3.5% + €0.25 (UK) |
| Brazil | 4.99% + R$0.39 | — |
| Canada | 3.9% + C$0.30 | — |
| Hong Kong SAR | 4.4% + HK$2.35 | — |
| Japan | 4.6% per domestic card | — |
| Malaysia | 4% + RM1.00 | — |
| Mexico | 4.6% + MXN$3.00 | — |
| New Zealand | 3.7% + NZ$0.30 | 4.7% + NZ$0.30 |
| Norway | 3.4% + 2.00kr (EEA) | 4.25% + 2.00kr (UK/Intl) |
| Singapore | 4.4% + S$0.50 | — |
| Switzerland | 3.9% + CHF0.30 | 4.25% + CHF0.30 |
| Thailand | 4.65% + ฿10.00 | — |
| UAE | 3.9% + AED1.00 | — |
| UK | 2.5% + £0.20 (UK) | 3.5% + £0.20 (EU) |
| USA | 3.9% + $0.30 | — |
For other European countries (e.g., Germany, France, Italy, Spain, etc.), standard EEA cards are typically 2.5% + €0.25, and UK cards are 3.5% + €0.25.
After a customer pays you by debit or credit card, Stripe begins processing the transaction. You can review the estimated payout schedule in the table below, and your Stripe Dashboard will show the exact date and time your funds should arrive.
For your very first card payment, the transfer will take a minimum of 7 business days. This initial delay is required to comply with anti–money laundering laws and to reduce potential fraud risk. Once your first transfer is complete, all future payouts will usually be processed within 2–7 business days, depending on your country (see table below).
| Country | Days to Process |
|---|---|
| Australia | 2 business days |
| United States | 2 business days |
| Canada | 7 calendar days |
| Ireland | 7 calendar days |
| United Kingdom | 7 calendar days |
| France | 7 calendar days |
| Germany | 7 calendar days |
| Italy | 7 calendar days |
You can issue refunds for card payments at any time. The refunded amount typically appears in your customer’s account within 5–10 business days, depending on their bank. Please note that processing fees charged on the original payment are non-refundable.
By enabling Stripe payments, Invoice 24 Limited allows you to accept international transactions.
Accepting International Cards: For every card payment received, Stripe deducts a transaction fee. Payments made with international cards—including American Express—are subject to higher fees. Customers can pay you with Visa or MasterCard regardless of where their card was issued. However, some banks may apply an extra charge for foreign transactions.
Receiving Payments in Different Currencies: The currency you set on your invoice will be the same currency displayed to your customer during payment. Although you can technically accept payments in multiple currencies, Invoice 24 Limited is not fully optimized for this setup. If you plan to accept multiple currencies (e.g., USD and GBP), we recommend creating separate accounts for each currency.
A chargeback occurs when a customer disputes a payment with their credit card company or bank. Chargebacks may happen because of an error, misunderstanding, or fraudulent transactions using stolen cards. Regardless of the cause, the best approach is to communicate with your customer to resolve the issue.
The most effective way to deal with chargebacks is to prevent them by being proactive—communicating clearly, being easy to reach, and keeping accurate records.
Customers may request chargebacks for reasons such as: unauthorized charges, not recognizing your business name, incorrect billing, unmet expectations, or items not received.
Thank you for choosing the Services offered by i24 Limited (referred to as “i24” “i24”, “invoice24” “we”, “our”, or “us”). Read these Terms of Service (“Agreement”) rigorously. This Agreement is a legal agreement between you and i24 Limited. By agreeing digitally (such as, clicking “I Agree”), downloading, installing or using the Services, you agree to these terms. You may not use the Services unless you are in agreement with this Agreement.
If you are entering into this Agreement for a company or other legal entity, you represent that you have the position and power to bind such legal entity and its associates to these terms and conditions as its agreed representative, in which case the terms “you” or “your” will refer to such entity and its associates in addition to you.
If the legal entity that you represent is not in agreement with these terms and conditions, you must not accept this Agreement, download, install, sign-up or use or access the Services as an agreed representative.
This Agreement outlines and explains the terms that govern your use of the i24 Limited Services. By reference, it encompasses:
In order to use our Services, you must be greater than or equal to 18 years old. By accessing or using our Services you agree that:
2.1 The Services are protected by copyright, trade secret, and additional intellectual property laws. You are only permitted the right to utilise the Services and only for the intentions described by i24. i24 reserves all other rights in the Services. Until termination of this Agreement and provided you meet any relevant payment obligations and act in accordance with this Agreement, i24 issues to you a personal, limited, nonexclusive, nontransferable right and licence to use the Services.
2.2 You agree not to use, nor allow any 3rd party to use, the Services or content in a way that violates any relevant law, regulation or this Agreement. You agree you won’t:
For Services provided on a payment or subscription basis, the below terms apply if you are the User paying for the Services, unless i24 or its 3rd party associate notifies you otherwise in writing. This Agreement also incorporates by reference and incorporates payment terms given to you on the website for the Services:
i24 will invoice you payments in pounds sterling (£), U.S. Dollars, or any other currencies which may become available (plus any and all applicable taxes, including but not limited to VAT and GST) as shown in the subscription terms and product ordering, and your account will be debited once you subscribe and provide your payment information, unless explicitly mentioned otherwise in the program ordering or payment terms on the website for the Services. If downloading invoice24 through the Apple app store or the Google Play Store, payments will be facilitated by the relevant platform. Payment must be made with one of the following:
If the information you provide to i24 in regard to payment and registration is not current, correct, and/or complete, and you do not inform us as soon as possible when such information is changed, we may restrict/suspend or delete your account and decline your use of the Services.
If you do not inform us of changes to your method of payment (e.g., credit card expiration date), to prevent stoppage of your service, we may engage in programs supported by your card provider (e.g., updater services, recurring billing programs, etc.) to attempt to amend your payment information, and you permit us to carry on billing your account with the latest information that we obtain.
i24 will continually renew your monthly, quarterly, or annual Services at the then-current rates, unless the Services are cancelled, stopped or terminated under this Agreement.
On the occasion that any payments, price and/or amount payable to i24 is subject to (i) any withholding or similar tax; or (ii) any tax (including but not limited to VAT and GST) or other tax or levy not collected by i24; or (iii) any other tax or other government levy of whatever nature, the complete tax/levy amount will be entirely your duty, and will not decrease the sum to which i24 is entitled to under this Agreement. You consent to indemnify and keep i24 harmless against any and all claims by any competent tax authority related to any such withholding or similar taxes, and any penalties and/or interest thereon.
Use of these Services may be accessible through a compatible mobile device, the Internet, and could require software. You consent that you alone are accountable for any such requirements, including any relevant changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.
i24 MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO:
5.1. Data Processing and Privacy
i24 is the controller of the personal information it processes about you when you use the Services and you recognise that i24 will process your personal information as described in our Privacy Statement when you use our Services.
6.1 You alone are accountable for your content. You are in charge of all materials, data, and personal information (“Content”) uploaded, posted or stored through your use of the Services. You authorise i24 a worldwide, royalty-free, non-exclusive license to host and use any Content provided through your use of the Services. preserve your Content regularly. In the case of any lost or unrecoverable content, you are accountable. It is necessary that you supply all required and appropriate warnings, information and disclosures. Any content or data that you submit via the Services, i24 is not responsible or liable for. You consent not to use, nor allow any third party to access, the Services to upload, post, distribute, link to, publish, reproduce, engage in or transmit any of the following, including but not limited to:
6.2 Community forums. A community forum or other social feature may be incorporated in the Services for other users of the services and the public to exchange information and Content (“Community Forum”). i24 will not hold any responsibility nor support any content exchanged in these forums. We ask that you please be kind and treat other users you interact with on the forums with respect. Do not distribute any classified or private information that you do not want to be public. i24 will not be accountable nor responsible for any content of third parties that may be hypertext linked by other users.
6.3 Feedback you provide can freely be used by i24. You consent that i24 may utilise your feedback, ideas or suggestions in any way, including in the future modifications of the Services, other products or services, advertising or marketing materials. You authorise i24 a worldwide, perpetual, fully transferable, sub-licensable, non-revocable, fully paid-up, royalty free license to utilise any feedback you have provided to i24 in any way.
6.4 Your Content can be monitored by i24. i24 can, but has no duty, responsibility nor obligation to, monitor content on the Services. Any information required to satisfy the legal requirements and obligations of i24 can be divulged by us, to protect i24 or its customers, or operate the Services properly. i24, in its exclusive judgement, may decline to post, take down, or decline to delete, any Content, in part or whole, purported to be unacceptable, undesirable, inappropriate, or in violation of this Agreement.
7.1 i24 does not provide professional advice. Unless specifically included with the Services, i24 is not in the business of providing accounting, real-estate, healthcare, tax, financial, legal or other professional services or advice. If this type of service or assistance is required, please consult a competent professional in the relevant field.
7.2 i24 may decide to inform about other Services we offer. These offers can include but are not limited to: other services, products, or promotions by i24 (other “i24 Services”). Additional terms and conditions and fees may apply. You may upload or input data from your account(s) such as names, addresses and phone numbers, purchases, etc., for some i24 Services to the Internet.
7.3 Communications. The law may require i24 to deliver you communication in regard to third party products or Services. You Consent that i24 can send these communications to you via email or by posting them on our websites.
7.4 Password will be managed by you and updates will be accepted by you. The secure management of your passwords and communicating to i24 if you become aware of any unauthorised access to your account is solely your responsibility. To improve the Services they may be updated with third party applications, utilities, tools, improvements or general updates. You consent to these updates.
8.1 YOUR USE OF THE SERVICES, SOFTWARE, AND CONTENT IS ENTIRELY AT YOUR OWN RISK. EXCEPT AS DESCRIBED IN THIS AGREEMENT, THE SERVICES ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, i24, ITS AFFILIATES, AND ITS THIRD PARTY PROVIDERS, LICENSORS, DISTRIBUTORS OR SUPPLIERS (COLLECTIVELY,“SUPPLIERS”) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY THAT THE SERVICES ARE FIT FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, DATA LOSS, NON-INTERFERENCE WITH OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS, OR THE ACCURACY, RELIABILITY, QUALITY OR CONTENT IN OR LINKED TO THE SERVICES. i24 AND ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT THE SERVICES ARE SECURE, FREE FROM BUGS, VIRUSES, INTERRUPTION, ERRORS, THEFT OR DESTRUCTION. TO THE EXTENT PERMITTED BY THE APPLICABLE LAWS OF ENGLAND AND WALES ANY IMPLIED WARRANTIES IN RESPECT TO THE SERVICES, SOFTWARE, AND CONTENT ARE LIMITED TO 60 DAYS FROM THE DATE OF PURCHASE OR DELIVERY OF THE SERVICES, WHICHEVER IS SOONER.
8.2 i24, ITS AFFILIATES AND SUPPLIERS DISCLAIM ANY REPRESENTATIONS OR WARRANTIES THAT YOUR USE OF THE SERVICES WILL SATISFY OR ENSURE COMPLIANCE WITH ANY LEGAL OBLIGATIONS OR LAWS OR REGULATIONS. YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE OF THE SERVICES IS IN ACCORDANCE WITH APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE LIABILITY OF i24, ITS AFFILIATES AND SUPPLIERS FOR ALL CLAIMS RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO SUCH CLAIM. SUBJECT TO APPLICABLE LAW, i24, ITS AFFILIATES AND SUPPLIERS ARE NOT LIABLE FOR ANY OF THE FOLLOWING: (A) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES; (B) DAMAGES RELATING TO FAILURES OF TELECOMMUNICATIONS, THE INTERNET, ELECTRONIC COMMUNICATIONS, CORRUPTION, SECURITY, LOSS OR THEFT OF DATA, VIRUSES, SPYWARE, LOSS OF BUSINESS, REVENUE, PROFITS OR INVESTMENT, OR USE OF SOFTWARE OR HARDWARE THAT DOES NOT MEET i24 SYSTEMS REQUIREMENTS. THE ABOVE LIMITATIONS APPLY EVEN IF i24 AND ITS AFFILIATES AND SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS AGREEMENT SETS FORTH THE ENTIRE LIABILITY OF i24, ITS AFFILIATES AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO THE SERVICES AND ITS USE. NOTWITHSTANDING THE FOREGOING, NO PROVISION OF THIS AGREEMENT SHALL EXCLUDE OR LIMIT LIABILITY TO THE EXTENT THAT SUCH EXCLUSION OR LIMITATION IS PROHIBITED BY THE APPLICABLE LAWS OF ENGLAND AND WALES AND FOR THE AVOIDANCE OF DOUBT i24 DOES NOT EXCLUDE LIABILITY FOR: (I) DEATH OR PERSONAL INJURY CAUSED BY ITS NEGLIGENCE OR THE NEGLIGENCE OF ITS OFFICERS, EMPLOYEES, CONTRACTORS OR AGENTS; (II) FRAUD OR FRAUDULENT MISREPRESENTATION; (III) ANY OTHER LIABILITY WHICH CANNOT BE LAWFULLY EXCLUDED BY CONTRACTUAL AGREEMENT OF THE PARTIES.
Any and all claims against i24 and its suppliers and affiliates you agree to indemnify us and keep us harmless, this is the same case for any and all liability and expenses, including reasonable attorneys’ fees and costs, arising out of your use of the Services or breach of this Agreement (collectively referred to as “Claims”). i24 has the right, in its own judgment and at its sole cost, to acquire the exclusive defence and control of any Claims. In the defence of any claims by i24 you agree to reasonably comply and cooperate with requests made to and for you.
At anytime we want we have the right to alter and change this Agreement, the alterations and changes will take effect once they have been posted via the Services, on the website of/for the Services or when you are notified by us via other means. The Services can also be changed by us in, in part or in whole. Continuing to use said Services after any alterations, signifies your consent and agreement with said changes.
i24 can instantaneously, at its own judgment and without warning, cease this Agreement or discontinue the Services if you fail to adhere to this Agreement or if you no longer consent to receive electronic communications. Any outstanding payments will instantly be due upon discontinuation, you will also have to stop using our Services. Any payments i24 has a right to and are due will not be affected by the Agreement being ceased. At any time, i24 can delete any free account. Sections 2.2, 3 to 16 will survive and remain in effect even if the Agreement is terminated.
U.S. technical data subject to restrictions under export control laws and regulations administered by the United States government may be included within the Services, not excluding the mobile application and the underlying software, you recognise this. Some users may be prohibited from receiving and using the Services under the laws of the United States, you agree that you and any of your personnel who use the Service do not fall into this category, this also applies to England, Wales, or other applicable jurisdiction. For instance, you aren't on the U.S. Treasury Department’s list of Specially Designated Nationals or the United Kingdom HM Treasury Financial Sanctions List, or are subject to any other similar prohibition. You agree not to export or re-export any part of the Services, in violation of these laws and regulations, directly or indirectly.
Without regard to its conflicts of law principles, the law of England and Wales will govern this Agreement. Not withstanding the foregoing, you agree that your breach (or an apprehension of breach) of any provisions of this Agreement, or any infringement (or apprehension of infringement) of i24’s or its Suppliers’ intellectual property rights may cause i24 damage which is irreversible and for which recovery of money damages would not be sufficient. Subsequently, you acknowledge that in addition to any other remedies available to it, i24 will be entitled to seek (in any court of competent jurisdiction, notwithstanding the previous sentence) any relief (whether equitable or otherwise) to avoid or confine any such breach or contained breach by you or otherwise to protect i24’s rights under this Agreement. At this moment, the parties submit to the sole judgment of the courts of England and Wales. You acknowledge that you will obtain that any third party making a claim against i24 following this Agreement shall bring such claim solely in the English courts and subject to the limitations and exclusions of liabilities provided for in this Agreement i24 makes no representation that the Services or their content are appropriate or available for use in all jurisdictions or countries. i24 does not allow access to content from countries or states where such content is illegal. You are responsible for adhering to all applicable laws in your jurisdiction regarding your use and access to the Services.
We may preserve data in order to comply with any order or notice, whether issued to i24 or to you, and whether issued by any court, tribunal, regulatory authority, arbitral tribunal, or anybody or authority exercising judicial, quasi-judicial, regulatory, or arbitral power or authority, requiring the preservation of any data, information documents, or Content (a "Preservation Order"). You acknowledge that if a Preservation Order has been issued to you, you are solely responsible for complying with it.
Any translation of this Agreement is done for local requirements, and in the event of a conflict between the English and any non-English versions, the English version will govern. In the event of a dispute, the parties agree that this Agreement and all related documents should be written in English.
This Agreement, including the Additional Terms set forth below, constitutes the entire agreement between you and i24 and supersedes all prior oral or written understandings, communications, and agreements pertaining to its subject matter. If any competent court of law rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The terms that remain will be valid and enforceable. This Agreement is exempt from the United Nations Convention on Contracts for the International Sale of Goods. You may not assign or transfer ownership of this Agreement to anyone without i24's written consent. However, i24 may assign or transfer it without your consent to (a) an affiliate, (b) a company through a sale of assets by i24 or © a successor by merger. Any assignment in violation of this Section shall be void. If you want to request a transfer of this Agreement, contact i24 via letter at 20A Bankside, Station Approach, Kidlington, OX5 1JE, United Kingdom.
July 2022
Your use of the following i24 Services is subject to the General Terms of Service and these Additional Terms and Conditions. Any conflict or inconsistency with the General Terms of Service will be resolved by these Additional Terms and Conditions.
This Agreement refers to each of the following goods and services individually as a "Service" and collectively as the "Services":
1.3. Invoice24 (i24) Simple Invoice App - an online or mobile solution for the self-employed to invoice their customers, manage and categorise their personal and business finances through an online account. Each Invoice24 Account may only be used to support one individual.
2.1. Types of Users.
The following user privileges and types of access are permitted by the Services: The administrator ("Administrator") of your initial account for a Service is either you or a person with your authorization. Additional Users are those who have been given permission by the administrator to use the same account to access the Services. Depending on the membership you choose, there can be a cap on the total number of Additional Users. Your employees, accountant, contractors and clients are a few possible extra user. In this Agreement, you may be referred to as "you," "your," or "User" or, depending on your relevant position, as an Administrator or Additional User. Before using the Services, all Users must agree to this Agreement. You accept these conditions as an Administrator or an Additional User with regard to invoice24, as appropriate. Unless otherwise specified in this Agreement, all of these terms apply to you as a User of the Services each time you access the Services.
2.1. Types of Users.
The following user privileges and types of access are permitted by the Services: The administrator ("Administrator") of your initial account for a Service is either you or a person with your authorization. Additional Users are those who have been given permission by the administrator to use the same account to access the Services. Depending on the membership you choose, there can be a cap on the total number of Additional Users. Your employees, accountant, contractors and clients are a few possible extra user. In this Agreement, you may be referred to as "you," "your," or "User" or, depending on your relevant position, as an Administrator or Additional User. Before using the Services, all Users must agree to this Agreement. You accept these conditions as an Administrator or an Additional User with regard to invoice24, as appropriate. Unless otherwise specified in this Agreement, all of these terms apply to you as a User of the Services each time you access the Services.
2.2. For Administrators.
You are subject to the following as an Administrator: Only Administrators have the authority to appoint a replacement for themselves. You acknowledge that Additional Users are i24 clients, but that you are still in charge of ensuring that they have access to the offered services. Additional Users may be able to remove, copy, or see the Content and data accessible in your account, as well as add membership fees, depending on the types of access privileges you provide to Additional Users. The access you give Additional Users to the Services in your capacity as Administrator is your responsibility. Additional Users won't have access to a Service or any of the Content within if you decide to close or terminate your access to it or erase all the information in your invoice24 account. You acknowledge that if you want to stop using the Services, you must give Additional Users or the individuals the data is about enough advance notice. An Additional User's violation of any of the conditions of this Agreement may result in the termination of an Administrator's or any Additional User's access to the Services. In line with our Data Processing Agreement, if you are an invoice24 user, you may be required to contact the Master Administrator of your account to manage some parts of your personal information.
2.3. For Additional Users.
The following conditions apply to you as an Additional User: You acknowledge that you are accessing the Service as an Additional User and may not have the same level of access or rights as an Administrator when you register to use an account for which you are not the Administrator. You could be able to see, copy, or delete other User's Content and data depending on the kinds of access the Administrator grants you. Make sure you and the Administrator have a clear understanding of your responsibilities and rights. Additional Users won't have access to a Service or any of the Content contained in it if an Administrator decides to close or terminate access to it. As an Additional User, you are aware that we reserve the right to suspend or cancel your access to our Services as well as the access of any other Users of the same account if you violate this Agreement.
3.1. Payment for Services.
The User who pays for the Service is granted a licence to use the Services on a monthly or yearly subscription basis. You, the Administrator, get to decide who pays for the license—you or another User. Please carefully read the terms of the subscription you choose; some offer access to a single service, while others offer access to multiple services.
3.2. Subscription Cancellation.
If the Administrator wants to cancel the subscription before the start of the new subscription period, he or she may contact us. i24 reserves the right to immediately and without prior notice terminate this Agreement and a User's access to the Services in the event that i24 is unable to charge a User's preferred payment method in line with this Agreement. i24 has satisfied the terms of your membership if you stop using the Services. Even if access to the Services is cancelled or terminated, fees for the Services are not eligible for proration of unused subscriptions or refunds. You may no longer have access to any of the data or Content in the Services if your access to the Services is terminated. We recommend that you keep your own copies of any data or Content that you may require, as i24 is not responsible for providing you with access to your Content or the Services after this Agreement is cancelled or terminated.
4.1. Trial Version.
If you registered for a trial use of the Services, you will have access to them for the trial period ("Trial Period"). To retain access to any Content or data provided or created during the Trial Period, you must decide to purchase a licence to the Services during the Trial Period. Unless you purchase a licence to the Services by the end of the Trial Period, you will be unable to access or retrieve any data or Content added to or created with the Services during the trial period.
4.2. Beta Features.
We may add new or updated beta features in the Services from time to time ("Beta Features"). Fees for Beta Features may apply, which will be disclosed to you when you choose to utilise the Beta Features. We recognise that your use of any Beta Feature is entirely optional. You accept that after you have used a Beta Feature, you may not be able to return to a previous non-beta version of the same or similar feature. Furthermore, even if such reversal is possible, you may be unable to return or restore data created during the Beta Feature to the previous non-beta version. The Beta Features are supplied "as is," with the possibility of mistakes or inaccuracies resulting in failures, corruption, or loss of data and information from any connected device. You accept and agree that usage of any Beta Feature is entirely at your own risk.
5.1. The definitions given in the European Parliament and Council Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data apply to the terms "controller," "processor," "data subject," "personal data" and "processing" (and "process") (General Data Protection Regulation).
5.3. Personal Information.
You represent and warrant to us that: you will provide proper notice and that you have received (or will get) all consents and rights required for us to Process the Personal Information in accordance with this Agreement and our Privacy Statement; If you give us Personal Information that does not belong to you, you acknowledge that you have obtained the data subject's consent or given the data subject notice, as applicable, and that you have the legal justification necessary for us to: a) use and/or disclose the Personal Information. Provide the Personal Information to Third Party Products that you Approve, (a) use and disclose the Personal Information in accordance with this Agreement, (b) move the Data outside of the country of residence of such owner of the Personal Data, if applicable, in accordance with our Privacy Statement, (c) provide the Personal Information to Third Party Products that You Approve, and (d) otherwise use and disclose the Personal Information in accordance with this Agreement;and The i24 Privacy Statement will take precedence over this Agreement if there is a conflict about the gathering, using, or disclosing of personal information. You further acknowledge and consent to i24's right to share account data with any Additional Users to whom it applies or is specific.
5.4. Public Content.
In your capacity as a User, you could have the option to share other Users, other i24 clients, and other third parties with your data, Content, or the methods in which you aggregate data ("Account Content"). You agree to keep any personal information to yourself while sharing any Account Content. If you have the option of accessing the Account Content of another User, you understand and accept that i24 and that User are not in any way liable for how you use the Account Content, which is being given by the User and not i24.
5.5. Telephone numbers.
Your telephone number may be given to us as part of your customer record, upon registration, or in other ways. You acknowledge that i24 may utilise your phone number for "multi-factor authentication" (or "MFA") in order to verify your identity and support account security. i24 may send texts with security codes to your phone number as a part of the MFA identity verification procedure. As part of the MFA procedure, you consent to receiving messages from i24 carrying security codes. Additionally, you agree that i24 may use the phone number you enter to send you automated text messages and pre-recorded voice messages for other specific purposes, such as sending you crucial notices about how you should use the Services or completing a request you made through the Services. Unless you choose to opt out of such marketing, i24 may also contact you through phone regarding special offers, more i24 products or services, or other third-party goods or services. With MFA, you also agree and consent to us getting information from your mobile phone service provider and using it solely for the purposes of verifying your identity and comparing it to the information you have provided to i24 (such information may include from your mobile phone service provider account record: your name, address, email, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI), and other mobile phone subscriber details).
6.2. Third Party Products.
By utilising our Services, you consent to us marketing or providing access to goods or services provided by third parties (referred to as "Third Party Products"). You acknowledge that your interactions with the product's provider are exclusively your responsibility if you choose to use or access any Third Party Products. i24 does not promote or suggest any Third Party Products because it has no affiliation with them. You acknowledge that i24 is not liable for the conduct or inactions of the suppliers of the Third Party Productsi24 is not responsible for any losses, liabilities, or claims resulting from or connected to any Third Party Products. You acknowledge that you will (a) read and abide by all third-party product terms and conditions and (b) refrain from using any third-party product in a way that would violate or infringe on i24's or any other party's rights or further illegal, fraudulent, or criminal activities.
6.2. Data Transfer Service.
We might give you the option to move your account content from the Services to a few supported third-party online products or other i24 online services that you sign up for or use in conjunction with the Services (the "Ancillary Services"; also known as the "Data Transfer Service"). To use the Data Transfer Service, you might need to be a current subscriber of the Third Party Product or Ancillary Services. You may occasionally be required to give us your account number, password, security questions and answers, and any other required log in information ("Login Details") in order for us to access a Third Party Product or an Ancillary Service on your behalf to offer the Data Transfer Service. Your Login Details will be kept by us in encrypted form, and we only use them in conjunction with the Data Transfer Service or in other ways as directed by you. You expressly name i24 as your or the owner of the Login Details' agent with limited power of attorney to access any Third Party Products or Ancillary Services on your behalf. You hereby represent that you are authorised to give i24 the Login Details. You authorise i24 to transfer data to the Third Party Product or Ancillary Service and to reformat and otherwise manipulate the data as deemed reasonably necessary for the data to work with the Third Party Product or Ancillary Service with respect to each Data Transfer Service. Immediately following the transfer, the original data and Content will continue to be available through the Services unless we tell you otherwise.
Before using the Data Transfer Service, you agree to (a) review and comply with all Third Party Product or Ancillary Service terms and conditions, and (b) refrain from using the service in a way that would violate the rights of i24 or any other party or further illegal, fraudulent, or criminal activity. We cannot guarantee that the Data Transfer Service will work with any particular goods or services. Only the time for which you have paid for a subscription will you have access to the Data Transfer Services. Without giving us prior warning, third parties may make changes to their websites that could impair or delay the overall functionality of the Data Transfer Service.
6.3. Data Receipt Service.
The "Data Receipt Service" allows you to send specific data from a Third Party Product or an Ancillary Service to these Services. To use the Data Receipt Service, you might need to be a current subscriber of the Third Party Product or Ancillary Services. We might need your Login Details in order to access a Third Party Product or an Ancillary Service on your behalf. You expressly designate i24 as your or the owner of the Login Details' agent with limited power of attorney to access any Third Party Products or Ancillary Services on your behalf and retrieve data. You hereby represent that you have the right to give i24 the Login Details. You authorise i24 to transfer data to the Services, as well as to reformat and otherwise work with your data in order to ensure that it is compatible with the Services, with respect to each Data Receipt Service. Your original data and Content may not remain in the Third Party Product or the Auxiliary Services after the transfer; for more information, please examine the conditions of such goods and services.
Before using the Data Receipt Services, you agree to I review and comply with all Third Party Product and Ancillary Service terms and conditions, and (ii) refrain from using them in a way that would violate the rights of i24 or any other party or further any illegal, fraudulent, or criminal activity. You acknowledge that you are liable for any costs due and owing in the event that any Third Party Product levies a price for data access. You acknowledge that i24 is not liable for the conduct or inactions of the suppliers of the Third Party Products. i24 is not responsible for any losses, liabilities, or claims resulting from or connected to any Third Party Products.
We make no guarantees that the Data Receipt Service will work with any specific goods or services. You will only have access to the Data Receipt Services during the subscription period for which you have paid. Third Party Products may, with or without notification to us, make changes to their websites that may block or delay data aggregation or the general operation of the Data Receipt Service. The Services may not always have the most recent data from a Third Party Product or Ancillary Service. Any data received via the Data Receipt Service will be made available in the Services and subject to the terms and conditions of this Agreement, including our Privacy Policy
6.5. Service Providers.
We may use third parties in the operation of our Services or to perform any of our obligations in this Agreement (each a “Service Provider”). In order for our Service Providers to be able to provide you with certain aspects of the Services, we may share your data or Content with such Service Provider.
We may provide you the ability to communicate with other Users or third parties through the Services ("Communication Services"). You have the option of using the Communication Services or not. You acknowledge that you have gained authorization to communicate with any third parties who are not Users via the Communication Services, and that such third parties have agreed to i24's use and sharing of data available in the Communication Services in accordance with this Agreement. Users with whom you interact may have future access to the data given via the Communication Services, and you may not be able to block such access. i24's systems may harvest data from the Communication Services (for example, numbers, names, or attachments) and give it to you in other portions of the Services.
NEITHER i24 NOR THE SERVICES ARE INTENDED TO PROVIDE LEGAL, TAX OR FINANCIAL ADVICE. i24 IS NOT A FINANCIAL PLANNER, BROKER OR TAX ADVISOR.
The Services are simply meant to help you with general financial organisation and decision-making. Your particular financial situation is unique, and any information or advice acquired through the Services may not be appropriate for your situation. As a result, before making any final choices or executing any financial strategy, you should consider seeking more information and guidance from your accountant or other financial consultants who are fully aware of your unique situation.
If you downloaded the Services from the Apple iTunes Store the following apply:
12.1 Acknowledgement:
You acknowledge that this Agreement is between you and i24 only, and not with Apple, and i24, not Apple, is solely responsible for the Service and the content thereof.
12.2 Scope of Licence:
The licence granted to you for the Service is a limited, non-transferable licence to use the Services on an iOS product that you own or control and as permitted by the Usage Rules set forth in the Apple iTunes App Store Terms of Service.
12.2 Scope of Licence:
The licence granted to you for the Service is a limited, non-transferable licence to use the Services on an iOS product that you own or control and as permitted by the Usage Rules set forth in the Apple iTunes App Store Terms of Service.
12.3 Warranty:
i24 is solely responsible for any product warranties, whether expressed or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Services in the Apple iTunes App Store to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be i24’s sole responsibility, as between i24 and Apple.
12.4 Product Claims:
i24, not Apple, is responsible for addressing any user or third party claims relating to the Services or the user’s possession and/or use of the Services, including, but not limited to: (a) product liability claims; (b) any claim that the Service fail to conform to any applicable legal or regulatory requirement; and © claims arising under consumer protection or similar legislation.
12.5 Maintenance and Support:
i24 and not Apple is solely responsible for providing any maintenance and support services with respect to the Services. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Services.
12.6 Intellectual Property Rights:
You acknowledge that, in the event of any third party claim that the Services or your possession and use of the Services infringes that third party’s intellectual property rights Apple will not be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
12.7 Legal Compliance:
You represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
12.8 Developer Contact Info:
Direct any questions, complaints or claims to: i24 Limited, 20 Bankside, Station Approach, Kidlington, OX5 1JE
12.9 Third Party Beneficiary:
You acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of the Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the Agreement against you as a third party beneficiary thereof.