Bridal Hair and Makeup Contract Template (Gibraltar)
Updated on 22 August 2026
Bridal beauty is the hardest kind of consumer services contract to run: an immovable date, a party whose size keeps changing, a venue the stylist may not have seen, a schedule set by a photographer, and a client who will never book again. Almost every dispute comes from four places — how many people were included, what time the team was meant to start and finish, what happens when the wedding moves or is cancelled, and whether the stylist can post the photos.
Gibraltar adds three practical points. Carrying on business here requires a licence from the Office of Fair Trading under the Fair Trading Act 2023, which is also the consumer-protection authority you would hear from if terms were challenged. Consumer cancellation rights derived from the EU rules Gibraltar implemented as an EU territory, and retained after withdrawal, can apply to bookings made at a distance or away from business premises. And cross-border reality matters: weddings here routinely involve suppliers, guests and venues on both sides of the frontier, so travel, timing and access terms need to say what happens if the frontier is slow.
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Bridal Hair and Makeup Contract
This agreement is made on between (the “Stylist”), represented by , and (the “Client”) for bridal beauty services on . The booking was made .
1. Event Details
- Wedding date:
- Ceremony time:
- Getting-ready address:
- Client contact:
- Stylist contact:
2. Services Booked
- Services:
- For the bride:
- Bridal party:
- people
- Others booked:
- people
- Time allowed per person:
- minutes
The booking covers the people listed above. The Stylist trades under business licence , and its qualifications and insurance are: . The Stylist will carry out the services with reasonable care and skill using products fit for professional use.
3. Schedule
The Stylist will arrive at and everyone booked will be ready by . The Client will ensure each person is available at their allotted time with clean dry hair and a clean bare face unless agreed otherwise.
If people are not available at their allotted times, the Stylist will complete as much of the booking as the remaining time allows and the full price remains payable. Time beyond the booked window, where the Stylist can stay, is charged at per additional thirty minutes. Anyone added on the day is charged at and can only be accommodated if time and products allow.
4. Trial Session
A trial is booked for at a fee of . The look agreed at the trial is the look booked for the wedding day. Where the trial takes place inside any statutory cancellation period it is supplied at the Client's express request, and the Stylist may charge a proportionate amount for it if the Client then cancels.
5. Price and Payment
- Total price:
- Retainer payable now:
- Balance due by:
- Payment methods:
The retainer secures the date and is applied against the total price. It represents compensation for holding the date and turning away other work for it. The balance is due by the date above.
6. Travel and Venue
Services are provided at the getting-ready address. Travel is charged as follows: Travel fee: . The Client will ensure access at the arrival time, a table-height working surface, a chair, adequate lighting and access to a power socket, and will meet any venue access, parking or supplier requirements.
7. Health, Allergies and Products
The Client has disclosed the following allergies, sensitivities, skin or scalp conditions, recent treatments and other relevant matters, for themselves and, so far as they are aware, for the people booked:
Allergy alert or patch test: . Where a test is called for by the product instructions it should be carried out far enough in advance to reveal a delayed reaction. The Client will tell the Stylist immediately of any change before the wedding date. The Stylist may decline or modify any service it considers unsafe. Nothing in this agreement is medical advice.
8. Statutory Right to Cancel
Where this booking was made at a distance or away from the Stylist's premises, the Client may have a statutory right to cancel within a short period of entering into it, without giving a reason, by telling the Stylist in writing at the contact details above. If the Client asks the Stylist to begin providing services within that period and then cancels, the Stylist may charge a proportionate amount for what was actually supplied. Nothing in the cancellation bands below limits any such statutory right.
9. Cancellation by the Client
If the Client cancels later, the following charges apply as a proportion of the total price: more than 90 days before the date, %; between 30 and 90 days, %; between 14 and 30 days, %; within 14 days, %. The retainer counts towards the charge.
These figures are the parties' genuine estimate of what the Stylist loses by holding the date and being unable to refill it at short notice, and are not intended as a penalty. The Stylist will make reasonable efforts to refill the date and will reduce the charge by the value of any booking obtained for it.
10. Postponement
A postponement is not a cancellation. The retainer transfers once to a new date within months of the original date if the Stylist is available, with the price adjusted only for a change in the services booked. If the Stylist is not available, the cancellation charges apply by reference to the original date.
11. If the Stylist Cannot Attend
If the named stylist cannot attend because of illness, accident, transport failure or another cause outside their control, the Stylist may send an equally qualified professional at no extra cost and will tell the Client as soon as possible.
If no substitute can be provided, the Stylist will refund everything paid for the services that cannot be provided, including the retainer.
The Stylist will not photograph or publish images of the Client or the wedding party for marketing purposes.
12. Responsibility
- The Stylist will carry out the services with reasonable care and skill and is responsible for loss caused by its own negligence.
- The Client is responsible for the accuracy of the health and allergy disclosures, for the readiness of the people booked, and for the suitability and safety of the venue.
- The Client is responsible for loss or damage to the Stylist's kit, products or equipment caused by the Client or the wedding party.
- Neither party is responsible for a failure caused by something genuinely outside its control, including frontier closure or exceptional delay.
- Nothing in this agreement excludes or limits liability for death or personal injury caused by negligence, or for fraud, or affects the Client's statutory rights.
13. General and Governing Law
This agreement is the whole agreement about this booking and may only be changed in writing. It is governed by the law of Gibraltar and the parties submit to the jurisdiction of the Supreme Court of Gibraltar. If any term is found to be unfair or unenforceable, the rest continues to apply.
The Client
Date signed:
For the Stylist
Date signed:
Cancellation charges that hold up
The source document pairs a flat non-refundable deposit with a full-price charge for a late cancellation. That is the term most likely to be challenged. A charge that ignores how far out the cancellation is, and whether the date can be refilled, looks like a penalty rather than a genuine estimate of loss, and consumer-protection rules on unfair terms exist here as they do in the neighbouring jurisdictions.
So this template uses cancellation bands that rise as the date approaches, describes the retainer as compensation for holding a date the stylist turned other work away for, and records an express duty to try to refill the date and reduce the charge. Postponement is handled separately, because it is not a cancellation and is what most clients actually want.
Statutory cancellation rights for distance and off-premises bookings
If the booking was made by phone, email, social media or at the client's home or a wedding fair, consumer cancellation rights are likely to apply, along with duties to give pre-contract information. Those rules came into Gibraltar law through the EU consumer framework and were retained after withdrawal, so the safest approach is to give the information and confirm the position with the Office of Fair Trading if you are unsure.
This template records how the booking was made, includes a cancellation-rights section, and deals with the trial: if services are supplied inside the cancellation period at the client's request and the client then cancels, a proportionate charge for what was actually supplied is the normal answer. Trial fees described simply as non-refundable, with no reference to the statutory position, are where businesses get caught.
Licensing, insurance and patch tests
There is no separate professional licence for hairdressing or makeup artistry here, but there is a business licence requirement under the Fair Trading Act 2023, and clients and venues will want to know about qualifications and insurance. Stating them in the contract is more useful than a licence number would be.
Allergy testing practice comes from product labelling and manufacturer instructions rather than a statutory duty on the stylist — oxidative colour and lash adhesives are the usual candidates, and a delayed reaction is why the test has to be well in advance. This template takes a written allergy and conditions disclosure, records whether a test was offered, taken or declined, and confirms the stylist may decline or modify a service that would be unsafe.
Cross-frontier logistics, and photographs
Gibraltar weddings frequently involve a venue, a photographer or a bridal party on the Spanish side, and frontier queues are a real scheduling risk rather than a hypothetical one. This template asks where the service is being provided, sets a travel basis that can cover a cross-frontier journey, allows an early-start supplement, and states what happens if the client's party is delayed — the stylist completes what the booked window allows.
The photography clause is optional and off by default, and the document says the client can decline it and receive exactly the same service. When it is on, the client picks the scope, can require that no name or venue is tagged, and can withdraw permission for future use. Photographs of identifiable people are personal data under Gibraltar's data protection regime, so a specific, freely given permission protects the business too.
Clause-by-clause guide
- Parties, event and venue
- Client, business, wedding date, getting-ready address and the ceremony time the schedule is built around.
- How the booking was made
- Records whether this is a distance, off-premises or on-premises contract, which affects cancellation rights.
- Services and headcount
- Hair, makeup or both, with the number of people in each category.
- Schedule and time allowed
- Arrival, ready-by, minutes per person and the rate for time beyond the booked window.
- Trial session
- Optional. When it happens, what it costs and how it interacts with statutory cancellation rights.
- Price, retainer and balance
- Total price, the retainer that holds the date, the balance due date and payment methods.
- Travel, frontier and early start
- Optional. Travel basis including cross-frontier journeys, parking, and an early-start supplement.
- Venue requirements
- Access time, working surface, seating, lighting and power.
- Allergies and patch test
- Client disclosure, the test position, and the right to decline an unsafe service.
- Statutory cancellation rights
- The cancellation right where it applies, how to exercise it, and the charge for services already supplied.
- Cancellation bands
- A sliding scale with an express duty to try to refill the date and reduce the charge.
- Postponement
- Transfers the retainer once to a new date within a stated window if the business is available.
- Substitution
- Allows an equally qualified stylist if the named one cannot attend.
- Photography permission
- Optional, off by default, scope-limited and withdrawable.
- Responsibility
- A balanced split that does not exclude liability for personal injury caused by negligence.
Gibraltar compliance checklist
Hold a business licence
Carrying on business in Gibraltar requires a licence from the Office of Fair Trading under the Fair Trading Act 2023, which is also the consumer-protection authority.
Office of Fair Trading GibraltarGive cancellation information for distance and off-premises bookings
Consumer cancellation rights derived from the EU consumer framework, retained after Gibraltar's withdrawal, are likely to apply to bookings made by phone, email, social media, at the client's home or at a wedding fair. Give the information and confirm the current position if unsure.
Keep cancellation charges proportionate
A charge that ignores how far out the cancellation is, or the chance of refilling the date, looks like a penalty rather than a genuine estimate of loss. Bands plus a duty to mitigate are safer.
Do not exclude liability for personal injury from negligence
However the indemnity is worded, a consumer contract cannot sensibly attempt to exclude liability for death or personal injury caused by negligence. Draft the responsibility clause around that.
Follow product warnings on allergy testing
Allergy alert testing for oxidative colour and adhesives comes from product labelling and professional practice rather than a statutory duty on the stylist. Record what was offered and what the client decided.
Check insurance covers on-location and cross-frontier work
Liability and treatment-risk cover often distinguish salon premises from third-party venues, and cover may differ once you cross the frontier. Confirm the position with your insurer before agreeing to a venue in Spain.
Treat client images as personal data
Photographs of identifiable people are personal data under Gibraltar's data protection regime. Keep marketing consent separate from the service terms and honour a withdrawal for future use.
How to complete this contract
- Record how the booking was made. Choose distance, off-premises or on-premises, because that affects the statutory cancellation right.
- Set the event details and scope. Add the wedding date, getting-ready address and ceremony time, then the services and headcount.
- Build the schedule. Enter arrival time, ready-by time, minutes per person and the overrun and extra-person rates.
- Deal with travel and the frontier. Set the travel basis, including any cross-frontier journey, and the early-start supplement if it applies.
- Handle safety and photos. Complete the allergy disclosure and patch-test position, and only turn the photography clause on if the client has agreed.
- Set the cancellation bands. Enter the percentage for each window before the date and the postponement window.
- Sign and give the client a copy. Download the DOCX or print to PDF, sign, and give the client a copy with their retainer receipt.
Frequently asked questions
Do I need a licence to work as a bridal stylist in Gibraltar?
There is no separate professional licence for hairdressing or makeup artistry, but carrying on business here requires a licence from the Office of Fair Trading under the Fair Trading Act 2023. Beyond that, what reassures a client is what you put in the contract: your qualifications, your insurance and the scope of what you will do.
Can I take a non-refundable deposit?
You can take a retainer that is not returned if the client cancels, described as compensation for holding a date you turned other work away for. What is risky is a flat charge that ignores how far out the cancellation is and whether you can refill the date, which looks like a penalty rather than a genuine estimate of loss. Bands plus a duty to mitigate are the safer structure.
Does the client get a cancellation period?
Very likely, if the booking was made at a distance or away from your premises — by phone, email or DM, at the client's home or at a wedding fair. Those rights came into Gibraltar law through the EU consumer framework and were retained after withdrawal. Give the cancellation information with the contract, and check the current position with the Office of Fair Trading if you are unsure.
What if the client cancels after the trial?
If the trial was supplied inside a statutory cancellation period at the client's express request, a proportionate charge for what you actually supplied is the normal answer. That is why the trial clause and the cancellation section in this template are written to work together, rather than describing the trial fee as simply non-refundable.
What about a venue on the Spanish side?
Deal with it in the travel clause and check your insurance. Frontier delays are a real scheduling risk, so the contract sets the travel basis, allows an early-start supplement, and makes clear that if the party is not ready at the allotted times the stylist completes what the booked window allows. Confirm with your insurer that cover extends across the frontier before agreeing.
Am I required to do a patch test?
There is no statutory duty on a stylist here, but oxidative colour and lash adhesives carry allergy warnings and manufacturer instructions calling for a test well in advance, because a reaction can be delayed. Insurers often require it. This contract records the disclosure, whether a test was offered and taken, and your right to decline an unsafe service.
Can I post photos of the bride?
Only with permission, and this template keeps it as an optional clause that is off by default, with the service available either way. When it is on, the client picks the scope, can require that no name or venue is tagged, and can withdraw permission for future use. Photographs of identifiable people are personal data, so a specific permission protects you as well.
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Disclaimer
This template and guide are general information about Gibraltar practice, not legal, insurance or medical advice, and nobody has reviewed your business. Licensing and consumer requirements change; confirm the current position with the Office of Fair Trading or an adviser, and never rely on this in place of manufacturer instructions or your own judgement about safety.
